Return & Exchange Policy

Return & Exchange Policy

We understand the importance of satisfaction while shopping for jewellery. To ensure transparency, we provide a Video Call Preview Service before you make a purchase.

❌ No Returns:
Due to hygiene and safety reasons, we do not accept returns once the product is delivered.

✅ Before Purchase Assurance:
- Customers can request a live video call demo of the product.
- Our team will also show you the entire packing and shipping process on call.

✅ Damaged Product Cases:
- If you receive a damaged product, contact us within 24 hours with unboxing video and we will help you with replacement.

We believe in honesty and trust — your satisfaction is our top priority.